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About ClientOne Global
We’re Your Expert Technology Matchmaker
We specialize in vendor-agnostic recommendations that zero in on the right solutions for your business needs.
We’re Your Partner
Our first priority is to listen to you and completely understand all your needs and requirements. When you work with us, you are not just another client. We take time to personally invest in your business. We believe developing strong relationships is the key to achieving the best results, and that is exactly what we set out to do.
How We Help
Here’s what you can expect when you partner with us:
- Customization. Once we know exactly what you need, we take the time to devise a customized plan that will help solve your problems.
- Execution. As soon as we establish a plan, we go to work negotiating with providers to find you the best prices and terms available.
- Management. Once we get you up and running with your solution, we will be there for you to answer questions, make adjustments, and continue to do everything we can to ensure all your needs are met.
- Modification. Business technology is constantly changing and improving, and we are committed to helping you stay ahead of the curve.
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Frequently Asked Questions
Working with ClientOne means adding an invaluable extension to your team. We’ll provide unbiased, expert consulting to match your organization with the right supplier for your needs, along with project management for a smooth technology rollout and ongoing support throughout your relationship with the supplier.
Our service is free for you. We are compensated by the supplier you choose, with no additional cost to our clients. Suppliers and clients alike love this model because, as suppliers don't cover our wages, benefits, or expenses, they can offer the best possible pricing for their solutions.
Our process consists of three pillars: research, deploy, and manage.
- Research: We conduct thorough research to identify the best suppliers and solutions tailored to your needs.
- Deploy: We manage the deployment of your chosen solutions to guarantee a smooth integration into your operations.
- Manage: We provide ongoing management and support to ensure you enjoy continued success with your solutions.
You will contract directly with the supplier, and we will ensure you secure favorable terms. Our dedicated support teams – including supplier leadership – stay by your side to assist you throughout this process.
We ask our clients to sign a standard engagement letter, which formalizes our professional relationship. This document ensures we're on the same page, protects both parties legally, and builds trust by clearly defining expectations. We also ask our clients to sign a Letter of Authorization (LOA) allowing us to work on their behalf with service providers. All work is performed with our clients' explicit permission.
ClientOne Global consistently secures more favorable rates than individual clients can get directly. Unfortunately, many suppliers charge different rates for the same service, which creates an uneven pricing model. This is a key reason why ClientOne Global exists: to protect our clients from less favorable rates. We ensure our clients always receive the best possible pricing on their solutions.
Yes, ClientOne Global is committed to ensuring unfavorable language is removed from the standard terms and conditions. We consider this aspect of our work to be equally important as the economic considerations of the solution.
